Technical Director

Job Description

General Qualifications

• Exhibits a meaningful and growing personal relationship with Jesus Christ as Lord and Savior as evidenced by the demonstration of the fruit of the Holy Spirit.
• Wholeheartedly agrees with the Crossroads Community Church purpose, values, priorities, mission, bylaws, and lives a lifestyle appropriate to a person in Christian ministry.
• Willing to be a part of the life of Crossroads Community Church and pray for others regularly and consistently.
• Demonstrates strong relational and leadership skills in working with volunteers, church staff, the congregation and guests within a team environment.
• Manages personal and family life in such a way they model the teachings of God’s Word.
• Agrees to abide by the staff handbook and sign the Crossroads Statement of Faith.
• Able to maintain a high level of energy and a positive disposition; and work in teams achieving short- and long-range goals.
• Serve as a productive and positive team player with the staff.
• Must pass the pre-employment background screening.
• Must attend a Joining Crossroads class.

Employment Hours Classification: Full-Time

Job Type Classification: Regular

FLSA Classification: Exempt

Benefits: Medical, Dental, Life, Disability, 403(b)

Position Qualifications/Specifications:

Minimum/Preferred Experience: This role requires 5-8 years of hands-on production experience and at least 3 to 5 years in a dedicated leadership or management position overseeing large-scale audio, video, lighting, and streaming systems for high-capacity worship environments.

Knowledge, Skills, Competencies:

Technical Skills

• Audio: Experience with professional Yamaha mixing consoles (e.g., Rivage PM, CL/QL series) and native Dante integration workflows, along with Waves plugins.
• Lighting: Mastery of Grand MA, ETC and/or other professional lighting platforms and consoles (e.g., Eos Family, Hog, Onyx) alongside intelligent fixture programming and pixel mapping.
• Network Infrastructure: Mastery of Dante networks, including Dante Controller, virtual soundcards, domain manager, and multicast routing across a multi-venue facility. (Dante Certification Level 2 or 3 preferred).
• Video: Knowledge of multi-cam switchers, IMAG (Image Magnification), and RESI streaming.
• Software: Advanced proficiency in ProPresenter and Planning Center Services.

Specific Responsibilities, Principal Duties and Responsibilities:

Weekend Service Execution & Crisis Management

• Maintain continuous mobility across the campus during all weekend services to actively monitor technical execution.
• Troubleshoot and resolve real-time technical failures instantly under high-pressure live production conditions.
• Direct main auditorium services to deliver a high-impact, modern concert-style worship environment.
• Program intelligent lighting and LED walls to match the emotional flow of the music.

Multi-Venue Oversight & Campus Infrastructure

• Manage all technical venues across the campus, including the main auditorium, youth/children's spaces, chapels, and meeting rooms.
• Maintain campus-wide network routing, prioritizing robust Dante audio networks and video distribution systems between venues.
• Standardize equipment and workflows across all rooms to ensure ease of use for other departments.
• Manage the production budget for ongoing maintenance, facility upgrades, and large-scale creative gear investments.

Team Leadership & Staff Development

• Manage and mentor one full-time AVL Associate, and two part-time “on-call” AVL Associates, delegating audio, video, and lighting tasks across different venues based on weekly priorities.
• Conduct regular check-ins and performance reviews to foster professional and spiritual growth.
• Recruit and audition volunteers for specialized modern production roles.
• Train non-technical staff and volunteers to confidently operate complex digital gear in secondary environments.
• Schedule all staff and volunteers weekly using Planning Center Services.

Physical Requirements & Working Conditions

• Must be highly mobile, with the ability to move quickly across a large multi-venue campus for extended periods during weekend services.
• Requires flexible hours, including early mornings, late nights, weekends, and holidays.
• Ability to lift at least 50 pounds, climb ladders, or work on a lift scaffolding safely.

Other Duties as Assigned