Community Christian Church

Director of Operations

Full-Time

POSITION DESCRIPTION: The Director of Operations is a member of the management team, and is the driving force behind the organization's seamless functioning. This role’s primary responsibility will be overseeing all aspects of CCC's day-to-day operations, ensuring efficiency and effectiveness across various departments. From managing the financial strategy, IT infrastructure, human resources, facilities, office processes and equipment, and developing new innovative apps and technologies that help keep our church members connected and informed while advancing the mission of Community Christian Church. CHARACTER: - Demonstrate the qualities of a follower of Jesus Christ. Evident fruit of ongoing spiritual maturity, personal practice in the way of Jesus as a disciple called to follow Him. Carry a passion to love God and others within and beyond the body of Christ. - Qualified for spiritual leadership according to the prescriptions found in Titus 1:5-9, Titus 2, and 1 Timothy 3:1-13. - Good character and reputation with a commitment to spiritual health. - Demonstrate integrity in personal and professional life. COMPETENCIES: - Polished interpersonal skills - Managing across departments, able to multi-task - Prioritizing and organizing work - Detail oriented - Strategically minded - Problem solving / troubleshooting - Systems creator and innovator - Servant leadership - Team leadership - Work well with various teams - Using computers and technology - Budgeting/cost control/forecasting - Inspiring and motivating others - Integrity/ethics - Interpersonal skills - Strong written and verbal communication skills QUALIFICATIONS: - Education: Undergraduate degree in business administration (or related) or equivalent experience required. MBA (or related) preferred. - Experience: Demonstrate the ability to cast vision and build and lead teams. Possess the ability to create clear systems and processes across departments that align with the organization's singular mission. - Spiritual Requirements: Membership at Community Christian Church. Affirmation of the mission, vision, values, and beliefs of Community Christian Church. Adherence to a historical Christian orthodox position on God, humankind, salvation, the sacraments, the role of the Church, the authority and inerrancy of Scripture, the value of human life (including biblical justice), human sexuality, and marriage. CORE RESPONSIBILITIES: Financial. Strategic oversight of the entire financial structure of the church, including: - Oversee the entire church budget (forecasting, reporting, and weekly management). - Oversee all aspects of ministry finances, including budgeting, financial reporting, and ensuring compliance with regulatory requirements. - Lead the Accounts Payable/Receivables Department for all incoming and outgoing resources and charitable donation tracking. - Interface with banks, CPA, financial advisors, and accounting software (QuickBooks). - Reconcile bank accounts monthly. - Prepare year-end giving statements. - Provide reports as needed to communicate overall financial position (profit & loss, balance sheet, etc.) Office management. Daily management of the functions of the administrative office, including: - Lead the Office Manager (guest hospitality, phones, office supplies, equipment, and the like) - Learn, manage, and innovate using our church database or new apps and technologies that help keep our church members connected and informed. - Oversee and create a strategy for data management and church metrics. - Develop and maintain the church calendar, including annual planning, documenting, and coordination with the Facilities Team. - Participate in projects with all departments by way of the work order process. Human resources. Lead the HR Director as he/she leads all personnel processes, including: - Recruitment, onboarding, and training. - Performance management, legal compliance, and workplace policies. - Payroll management, benefits administration, and employee relations. - Design and implement staff policies and protocols. - Oversee workers’ comp insurance and annual audits. - Interface with vendors for the above, as needed (payroll and insurance brokers) Facilities. Lead the Facilities Director in supervising all buildings, grounds, and facilities owned or operated by the church, including: - Overseeing maintenance, safety, and security, including systems efficiencies, cost controls, and construction and remodeling projects. - Budget planning and stewardship for all facilities and grounds. - Oversee capital projects (larger-scale improvements, remodels, and initiatives) Administration. - Continuously seek opportunities for process improvement and efficiency enhancement within the organization. - Oversee the event planner. - Complete various administrative tasks for the Lead Pastor. - Manage church liability insurance and corresponding vendors. - Ensure compliance with all legal and regulatory requirements relevant to the church's operations. Information technologies. - Lead the IT Director to ensure the efficient and effective planning and functioning of technology systems and infrastructure at CCC, including: - Network and WIFI management. - Administrative computer systems, software and printers. - Server management. Ministry support. - Sunday mornings. As a part of the CCC Team, assist in operational oversight of the lobby and facilities, including building management, security team, function and flow of ministry for non-production activities. - Congregation. Assist with general congregation needs, including prayer request processing and incoming needs from the church family. Leadership. - Foster a culture of teamwork, excellence, and accountability across all departments. - Collaborate with senior leadership to develop and implement organizational policies, procedures, and strategic initiatives. - Provide regular reports to the management team and Lead Pastor on the performance and progress of operational activities. Personal growth. Scheduled time in the work week to continue to study, learn, grow, and stay current with strategy and trends. DISCLAIMER: This job description does not constitute an employment contract.